Cloud Based Solutions that Solve
Your Problems
This is why we offer a 99.9% uptime, redundancy and security guarantee to all our call centre clients. We offer a full-featured predictive dialer and Automated Call Distribution (ACD) system for Inbound and Outbound calls.
A predictive dialer would improve contactability and answering ratios, but is equipped with Automatic Voicemail Detection (AMD) too!
Office based? Remote agents?
We can do it all!
The set-up is simple as we have a complete cloud-based and hosted call centre solution, which would enable remote agents to work from anywhere and all they will need is a reliable internet connection, computer, and headset. We are equipped to assist and offer our services from call centres with 2 - 300+ agents, no matter the size we are here to equip you with the technology needed to make your business successful.
Our systems are enabled with call recordings, so you can review your agents work at any point! There is no software installation required and we are equipped to integrate any API easily.
From as little as R120 (Incl VAT) per user per month, contact us for a customised quotation!
Contact UsFrom R130 per agent
All Cloud PBX features included:
- Interactive Voice Response (IVR)
- Ring Groups
- Music on Hold
- Find Me / Follow Me Calling
- Voicemail to E-mail
- Access from anywhere
- 3rd party apps
- Supported on Desktop, tablet and mobile devices
- Widgets to customize popular features
- WebRTC Softphone
- Call History (Details and Recording Playback / Download)
- Microsoft team support
A summary of our services for call centres are:
- Number Portability - R250
- Sip Trunking
- Toll-free & Local DIDs Numbers
- Free on-net Calls
- Call Recording
- Call Cabinet Partner